Shipping Policy

Shipping Costs

Applicable shipping costs are calculated and displayed at checkout before you complete your purchase.

Order Tracking

When tracking information is available, it will be provided after your order has been shipped. Please allow some time for tracking information to become active.

Delayed or Missing Orders

If your order appears to be delayed or you have not received it within the estimated delivery timeframe provided at checkout, please contact ELARVE with your order details so we can assist you.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information when placing an order. If you notice an error, please contact ELARVE as soon as possible. We cannot guarantee that shipping information can be changed after an order has been processed or shipped.

International Orders

Depending on the destination, international orders may be subject to customs duties, taxes, or other import charges. Any applicable charges are the responsibility of the customer unless otherwise stated at checkout.

Contact

For questions regarding shipping or your order, please contact ELARVE through the contact information provided on our website.

Last updated: September 2026